The legal world is traditionally from origin. For example, automation at large offices is strongly focused on standard available software. These systems are generally less suitable for change and innovation. Bizzomate’s approach differs greatly from this: it translates issues from the internal organization into optimally functioning solutions and supports companies in shaping and implementing a business innovation and transformation strategy. Bizzomate uses the Low-Code Application Development platform Mendix for De Brauw. This platform has been developed with the ambition to bridge the proverbial gap between business and IT. “The Mendix formula of Low-Code Application development caught on immediately,” said Peter van den Heuvel, CIO of De Brauw.
As a first step, De Brauw carried out a Proof of Concept (PoC) together with Bizzomate. The aim was to demonstrate that business processes can be optimized quickly and flexibly. The Mendix platform was new to De Brauw, and that also applied to the iterative flexible working method to translate needs into a digital solution. The final result of this PoC has far exceeded De Brauw’s expectations.
Based on this success, the first project was chosen, the Client Dashboard. Within a short time an internal portal was delivered with a 360° view of De Brauw’s clients. Previously, information was collected manually from as many as nine different systems. Now the customer information from various internal systems is combined with external sources such as Howards Home and CompanyInfo for a complete picture.
“The collaboration with Mendix and Bizzomate is going well. After a start-up period, we have already built up a nice application track record. Mendix herself is mainly in the picture as a sounding board, advisor and for the latest news about developments of the platform. We have agreed with Bizzomate that they are also the second and third line for application support. That way, the development teams stay focused on the projects without being distracted by questions or bugs that need to be resolved, “says Peter.
A lot has happened after the start with the Client Dashboard. Various De Brauw employees were trained as product owners and scrum masters. The first projects were supervised by an Agile coach; De Brauw is now an independent Agile. Scrum boards are everywhere in the IT department. Two of our own employees have been trained as Mendix developers. A specialist team from Bizzomate works fully integrated into the scrum teams of De Brauw on various business-critical applications.
In the meantime, various solutions have been realized to support HR processes. In addition, the release of the first De Brauw Mendix app in the public app stores was a major step forward in the innovation agenda.
After the success of the first innovations, De Brauw opted to roll out the entire Mendix innovation platform. Peter: “We now have client-facing applications on the agenda. For example, web portals and apps that retrieve information from the Back-office systems. With Mendix we want to realize device-independent applications. The system must also support our Agile development method, so that we can add functionality step by step and adjust if something does not work or accelerate if something is a bull’s-eye. ”